3CX streamlines business operations by seamlessly integrating phone calls, live chat, Facebook Messenger, SMS, and video conferencing into a single platform, eliminating the need to switch between apps. It offers an affordable upgrade with a minimal yearly fee based on system size, simplified administration through automated upgrades and backups, and enhanced customer engagement. With 3CX, businesses can connect with website visitors via live chat, enable free calls, respond instantly to Facebook messages, and send critical notifications to clients through SMS, ensuring quick and effective customer communication.
3CX empowers remote workforces by enabling seamless connectivity across web, desktop, mobile, or IP phones, enhancing versatility. Smartphones can receive office number calls, while iOS and Android apps keep teams connected through chats, calls, and video conferences. The system and users can be managed remotely, ensuring flexibility. Video conferencing supports up to 250 participants with no meeting duration limits, easy scheduling, automatic calendar integration, and interactive features like whiteboards, polls, and streaming, making every meeting impactful.
Benefits and Features
3CX Phone System key benefits
- Easier to install & manage via web-based interface
- Cheaper to purchase and expand than a hardware-based PBX
- Improve productivity with desktop based call control
- Phones use computer network
- Work from home using a remote extension
- Choice of popular IP hardware phones or softphones
- Calls via the standard PSTN using VoIP Gateways or cards
- Cut costs using SIP trunks, VoIP providers or Skype Connect!
3CX Phone System Key Features
- Supports all major mobile platforms (Android/ iOS)
- Auto Attendant / Digital Receptionist
- Call Queues, Ring Groups & Conferencing
- Inter-office calls with 3CX Bridge between PBX’s
- Blind & attended call transfers & Voicemail
- Supports Popular IP Phones, VoIP Gateways & Providers
- CRM integration with all major platforms
- Advanced call forwarding & BLF status updates