Sip Caller bundles three dialing modes in a single platform. Switch between predictive, progressive and power dialing depending on whether a campaign needs maximum agent productivity, a balanced customer experience or controlled automated calls at scale.

Predictive Dialer — calls multiple numbers per agent, connects live humans only
Progressive Dialer — one call at a time, agent is ready before the customer picks up
Power Dialer — fully automated outbound at scale, no agent required
Answering machine detection removes voicemails from every mode automatically
Campaigns self-optimise based on previous call outcomes

Predictive Dialer

Places more calls than there are agents, using AMD and connect-rate forecasting to keep agent idle time close to zero.

Progressive Dialer

Connects the agent to the line before the customer answers, eliminating dead air and dropped calls on high-value conversations.

Power Dialer

Runs fully automated announcements, surveys and reminders without an agent. Ideal for appointment confirmations and mass notifications.

Automatic Optimisation

The platform learns from previous campaigns and adjusts call pacing, concurrency and retry logic to maximise reach.

Call Transfer & DTMF

Collect keypad input during a call and transfer to the right agent queue, extension or external number at the right moment.

Campaign Templates

Pre-built templates for appointment reminders, surveys, debt collection, lead generation and more. Launch in three steps.

Predictive, Progressive & Power Dialing

Ready to get started with Predictive, Progressive & Power Dialing?