Sip Caller

Real-time Reports & Analytics

Live dashboards, call-level detail and exportable metrics to track every campaign from launch to outcome.

See every campaign as it runs. Sip Caller's real-time reporting surfaces connect rates, answered calls, AMD hits, transfer success and SIP status codes on live dashboards, with drill-down into every individual call for audit and optimisation.

  • Live dashboard updating call-by-call during campaigns
  • Call-level detail: SIP status codes, DTMF inputs, transfer outcomes
  • Performance graphics showing trend lines over hours, days or weeks
  • Export to PDF, CSV or consume via API for BI tools
  • Team-level metrics including agent talk time and transfer conversions
Real-time Reports & Analytics screenshot
Live Dashboard

Real-time counters for successful, failed and pending calls. Spot campaign issues the moment they happen.

Call-Level Records

Every call captured with SIP response code, DTMF input, transfer path and AMD result. Full audit trail for compliance.

Performance Graphics

Visualise answer rates, AMD hits and agent productivity over time. Identify which campaigns and time windows perform best.

PDF & CSV Export

Export any view to PDF for stakeholders or CSV for analysis. Scheduled reports can be delivered by email.

Open API

Pull live or historical data into a BI tool, data warehouse or custom dashboard via the public REST API.

Team-Level Metrics

Filter reports by user, role or campaign tag to compare agent performance and team throughput.

Ready to get started with Real-time Reports & Analytics?

Contact our team for a personalised demo or free trial.

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